Sending and growing
Increase your daily messaging limit
Meta limits how many different customers your number can message first in 24 hours. Here's how the limit grows.
Step 1: What the daily limit counts
The limit is how many different customers you can message first, with a template, in any 24 hours. New numbers usually start at 250. After that come 2,000, 10,000, 100,000 and unlimited.
The limit grows in steps Step 2: See your limit in Sendmint
Settings → WhatsApp number shows your Daily messaging limit and Quality rating, and so does the account health card on Home. A bigger campaign is split across days automatically (“250 today, 250 tomorrow…”), and nobody gets it twice.
Your limit and quality rating in Settings Step 3: Verify your business with Meta
To go above 250, verify your business in Meta Business Suite: Business settings → Security Centre → Start verification. Meta asks for your business's legal name, address and website, and documents that prove them. Use exactly the same name and address as on your documents. Meta may show this differently, and it decides how long the review takes.
Start verification in Meta Business settings Step 4: Keep your quality rating high
Meta raises the limit over time as you send to more customers and your quality rating stays good (High or Medium). If many people block you or report your messages, the rating drops to Low and Meta can lower your limit. Send only to people who agreed, keep messages useful, and keep the Stop promotions button.
Quality rating: High, Medium or Low
Common problems
My limit says “Not set yet” or “Check in WhatsApp Manager”
Meta hasn't told Sendmint the limit yet. Open WhatsApp Manager from Settings → WhatsApp number to see it there.
Why didn't everyone get my campaign today?
Sendmint never sends to more people in 24 hours than your limit. It sends to the rest automatically as soon as the limit allows, and nobody gets the message twice.
My quality rating is Low
Pause marketing for a few days, send only to people who agreed, and make the next messages clearly useful. Meta updates the rating as people react.
Still stuck? Book a free setup call and we'll go through it with you.
Book a free setup callWas this helpful? ·