Shipping and Delivery Policy

1. Nothing is shipped

Sendmint is an online software service that you use in your web browser. We do not sell or ship any physical goods, so there is no shipping address, no shipping charge and no delivery time.

2. When your access starts

• Your access starts right after you sign up. You can log in straight away.
• New accounts start with a 14-day free trial with every feature.
• Connecting your WhatsApp number goes through Meta inside the app. Meta may take some time to review your business or display name; that review is done by Meta, not by Sendmint.

3. When a paid plan starts

• Your paid plan starts as soon as your payment is confirmed.
• For manual payments (for example a payment link or a UPI request we send you), we confirm the payment and start your plan within 24 hours of receiving it.

4. Invoices and receipts

We send invoices and payment receipts by email to the email address of your account. If you did not receive one, email us at support@sendmint.in and we will send it again.

5. If something does not work

If you cannot log in, or your paid plan has not started within 24 hours of your payment, email us at support@sendmint.in with your account email and the payment details. Our Refund policy explains when and how we give refunds.

6. Contact

Questions about this policy? Email us at support@sendmint.in.